Our Services
Residential Tech Support
Need some extra help with getting up and going with your new setup? Or looking to upgrade an old one? I'm happy to be of help. From software help, to rigging your smart home just right, I've got you sorted.
Commercial Tech Support
We offer tailored solutions for businesses, including network setup, server maintenance, and cybersecurity.
Website Design & Development
Custom websites built to meet your specific needs, with responsive design and SEO optimization.
Pricing & Plans
Affordable tech support for lower North Island homes and businesses.
Standard
Residential
Initial Hour (Includes Callout)
- $20.00 per 15 mins thereafter
- Home Wi-Fi & Printer help
- Basic PC help & setup
Gold Card
Initial Hour (Includes Callout)
- $16.00 per 15 mins thereafter
- Exclusive for Gold Card holders
Loyalty Rate
Regular Customer*
Initial Hour (Includes Callout)
- $10.00 per 15 mins thereafter
- Significant savings for frequent use
- Our best residential rate
*What is a "Regular Customer"?
To reward our local supporters, customers who utilize my services more than once per month automatically qualify for "Regular Customer" loyalty rates. This discount replaces the standard Residential or Gold Card rates for as long as regular service is maintained.
Full Rate Breakdown
| Service Type | Initial Hour | Per 15 Mins | Hourly Rate | "Callout" Portion |
|---|---|---|---|---|
| Residential Tech Support | $120.00 | $20.00 | $80.00 | $40.00 |
| 'Gold Card' Discounted | $96.00 | $16.00 | $64.00 | $32.00 |
| Regular Customer | $60.00 | $10.00 | $40.00 | $20.00 |
| Business / Commercial | $160.00 | $40.00 | $160.00 | $0.00 |
| Remote Assistance | $50.00 | $10.00 | $40.00 | $10.00 |
| Regular Remote Support | $25.00 | $6.25 | $25.00 | $0.00 |
Note: All pricing is in NZD. Business support includes networking, security, and server assistance.